By law, you have the right to select where your motor vehicle is repaired and the parts used for repairs. However, an insurance company is not required to pay more than a reasonable amount for such repairs and parts. Your rights concerning motor vehicle repairs are explained in the insurance code, article 5.07-1, a copy of which will be mailed to you within 15 business days on request.
Section 5.501 was adopted to become effective August 17, 1998
These are common phrases used by some Insurance Companies when you select a shop that is not on their "List", and what our response is.
Ten Things To Know Before Having your Car Repaired
This is valuable information that we freely give in order to offer the best possible advice.
Fax Number: 512-475-1771
Web Address: www.tdi.state.tx.us